by Dawn Baird | 01 Sep 10 | business, communication, customer service, ethics
As business people, we’re all used to reviews, testimonials and are aware of their power when displayed online or in print media. We proudly display them on our LinkedIn profiles, our website widgets, inside the cover of our books. However, how should we...
by Allen Baird PhD | 07 Jun 10 | body language, communication, ethics, gender
I was tempted to call this blog, “All men Are Liars!” because that’s the finding of a recent poll. Or, at least, men are bigger liars when compared to women. One of the reasons for this is that men are less easily made feel guilty than women. Men...
by Dawn Baird | 09 Nov 09 | business, business ethics, ethics
CSR? Another bandwagon that all us business owners have to jump on, large or small? I was listening to Radio 4’s You and Yours programme, on this very topic last week – listen here – and thinking about it a bit this weekend. How does meeting...
by Allen Baird PhD | 26 Jun 09 | business ethics, education
That nice, modest Mr Blair is at it again, this time in the name of religion. As founder of the appropriately named Tony Blair Faith Foundation, he has spoken from on high. You’ve heard calls for ‘financial literacy’ and ’emotional...
by Allen Baird PhD | 12 Jun 09 | business ethics, gender at work
Do you think like a man or like a women when it comes to work? One way to find out is to examine your attitude towards pay. According to Marilyn Davidson – professor of work psychology at Manchester Business School – men get more pay in the workplace than...
by Allen Baird PhD | 05 Jun 09 | business ethics, positive psychology
Yet another story about how UK customer optimism ‘increases’ hits the headlines. This is according to the Nationwide Consumer Confidence index. Actually, its a pretty good tool. Check it out. There’s even a confidence barometer. But what does all...
